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Policies and Terms

Effective Date: 05/23/2026

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Welcome to Spalted Figure. By using our website or making a purchase, you agree to the following terms. This page also explains how we handle your information and use cookies.

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1. Information We Collect

  • Personal info: name, email, billing/shipping address, and payment details when you place an order.

  • Browsing info: device type, IP address, and how you use our site (through cookies and analytics).

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Contact you with order updates

  • Improve our website and services

  • Comply with legal and tax requirements

We do not sell or rent your personal information.

3. Sharing Information

We only share your information with trusted providers when necessary, such as:

  • Payment processors

  • Shipping carriers

  • Website hosting and analytics services

4. Cookies & Tracking

Our site uses cookies (small files stored on your device) to:

  • Make the website function properly

  • Remember your preferences (like cart items)

  • Analyze traffic and improve performance

You can control cookies in your browser settings. Disabling cookies may affect how the site works.

5.Do Not Sell or Share My Personal Info

  • At Spalted Figure, we respect your privacy. We do not sell or share your personal information with third parties for marketing or advertising purposes.

  • This page is provided to meet the requirements of the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

  • If you are a California resident and have questions about how we handle your information, or if you would like to make a privacy-related request, please contact us at: info@spaltedfigure.com

6. Products & Orders

  • Each piece is handcrafted — variations in wood grain, color, or figure are natural and expected.

  • Fulfilled orders may not be canceled. Unfulfilled orders may not be canceled after 24 hours from the order being placed.

  • All sales are final.

7. Commissions

For custom commissions, we work with you to design your piece. A deposit may be required before work begins. Timelines vary depending on scope.

8. Pricing & Payment

Prices are listed in U.S. dollars and may change without notice. Payment is due in full at checkout unless otherwise agreed for commissions.

9. Shipping

DOMESTIC (US):

Our shipping prices vary depending on order amount. Most of the time, we cover the remainder of the actual amount of the shipping to remove a bulk of the cost from our customers. Delivery times vary based on the carrier. Once your order is handed to the carrier, the risk of loss transfers to you.

10. Returns & Refunds

All sales are final. We do not accept returns or issue refunds. For details, please see our FAQ.
If your order arrives damaged or defective, contact us immediately. We will work with you on a solution, if applicable.

11. Intellectual Property

All content on this website is the property of Spalted Figure and may not be used without permission.

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Contact Us

Questions? Reach out at:

Spalted Figure
Email: info@spaltedfigure.com

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