Privacy Policy,
Terms of Service & Cookie Policy
Effective Date: 08/23/2025
Welcome to Spalted Figure. By using our website or making a purchase, you agree to the following terms. This page also explains how we handle your information and use cookies.
1. Information We Collect
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Personal info: name, email, billing/shipping address, and payment details when you place an order.
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Browsing info: device type, IP address, and how you use our site (through cookies and analytics).
2. How We Use Your Information
We use your information to:
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Process and deliver orders
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Contact you with order updates
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Improve our website and services
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Comply with legal and tax requirements
We do not sell or rent your personal information.
3. Sharing Information
We only share your information with trusted providers when necessary, such as:
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Payment processors
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Shipping carriers
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Website hosting and analytics services
4. Cookies & Tracking
Our site uses cookies (small files stored on your device) to:
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Make the website function properly
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Remember your preferences (like cart items)
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Analyze traffic and improve performance
You can control cookies in your browser settings. Disabling cookies may affect how the site works.
5.Do Not Sell or Share My Personal Info
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At Spalted Figure, we respect your privacy. We do not sell or share your personal information with third parties for marketing or advertising purposes.
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This page is provided to meet the requirements of the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
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If you are a California resident and have questions about how we handle your information, or if you would like to make a privacy-related request, please contact us at: info@spaltedfigure.com
6. Products & Orders
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Each piece is handcrafted — variations in wood grain, color, or figure are natural and expected.
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Orders may not be canceled once placed.
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All sales are final unless your order arrives damaged or defective (see FAQ).
7. Commissions
For custom commissions, we work with you to design your piece. A deposit may be required before work begins. Timelines vary depending on scope.
8. Pricing & Payment
Prices are listed in U.S. dollars and may change without notice. Payment is due in full at checkout unless otherwise agreed for commissions.
9. Shipping
We currently ship within the U.S. Shipping is free unless otherwise stated. Risk of loss passes to you once the order is given to the carrier.
10. Returns & Refunds
All sales are final. We do not accept returns or issue refunds. For details, please see our FAQ.
If your order arrives damaged or defective, contact us immediately. We will work with you on a solution, if applicable.
11. Intellectual Property
All content on this website is the property of Spalted Figure and may not be used without permission.
12. Limitation of Liability
Spalted Figure is not responsible for damages arising from the use or misuse of our products. Our liability is limited to the purchase price of the item.
13. Changes to These Terms
We may update this policy at any time. Any updates will be posted here with a new effective date.
14. Contact Us
Questions? Reach out at:
Spalted Figure
Email: info@spaltedfigure.com